Michelle Norman joins the team

Michelle has a background in two areas; she has spent time as a Security Officer, where she enjoyed working with the public, and prior to that and again more recently, in a customer service role in a B2B (business-to-business) environment. Michelle has NVQs in administration and customer service, and says that the most important thing for her, whatever role she’s in, is to be working with people.

Michelle has joined the team at Martin’s Rubber that looks after our aerospace and defence customer base, working alongside Sales Managers Steve Rubery and Martyn Johnson. She is responsible for providing internal sales support, working with clients across these industries as a key point of contact and to help deliver projects. She started working with us in November, and says of her time so far ‘There is a lot to learn with so many diverse customers and products, but the scope of work is really interesting and I’m enjoying getting stuck in.’

Michelle chose to join Martin’s Rubber, she says, because ‘the business has been around for a long time; it is stable, sustainable and is investing in the future.’ She also felt that the company values matched her own, and that was an important factor in choosing where to work.

Michelle is always looking for self-development opportunities and has said that she wants to future-proof herself, upskilling and gaining knowledge through her time at Martin’s. When not knee-deep in rubber, Michelle dons her wellies for music festivals and is looking towards Glasto for her next trip.